Our Mission

Like you, we are in the relationship building business. We will do everything we can to help you build stronger relationships with your constituents. We help you gather, understand and use your data to make better decisions and improve your programs.

What We Really Care About

Your programs. We want to make sure we provide you the best possible advice based on our experience, and both our data and your data so you can develop programs to engage your constituents more effectively in your cause.

Quality Information. We believe you should have easy access to the tools you need to  manage your own information, gather new data then be able to put it all together to view it, mine it and report your results in an affordable, effective, self-serve solution.

Integrity. We will ensure our systems are secure and private to protect your data. We promise we will work with you to find the best research and consulting solutions to fit your needs.

Who We Help

Our focus is to help non-profit organizations of five distinct types: Education, Health Care, Arts & Culture, Community Service and International NGO’s & Causes, who are seeking to dig deeper into their data to develop insights that will guide their program decisions. Client List | Testimonials

Who We Are

Founded in 2007, EAi is a research and consulting firm whose affiliated consultants have over 100 years of combined experience in all aspects of non-profit management including development, constituent relations, communications, volunteer management and overall management.

We are a group of people who have worked in non-profits our whole career. We understand the importance of what you do for your organizations and the causes you serve. We also know how you can improve by integrating your programs and making informed decisions based upon real data – your data.

Ray Satterthwaite, President

Ray was a Student’s Society Vice President at McGill and began his Advancement career there in the late 80′s. He was director of Alumni Relations and then Annual Giving moving to Queen’s University to serve as Associate Vice-Principal of Advancement and Chief Development Officer running a successful $262 Million Capital Campaign.

Ray has been a presenter and volunteer for both CASE and CCAE and is the immediate Past President CCAE. His research, speaking engagements and articles on the topic of alumni engagement have earned him international recognition for his work including Faculty Star and Rising Star honours from CASE.

Kathy Arney, Strategic Partner

Kathy obtained her Commerce degree and her Chartered Accountant designation from Queen’s and through her career, she developed an expertise in fund development, capacity-building, strategy and operations.

Kathy had a lengthy tenure at Queen’s University in Kingston in both  executive education and advancement, most recently as Executive Director of Advancement Operations and CFO (Advancement) during a $262 Million campaign.

Kathy helped initiate the development office at the new UBC Okanagan campus then moved to Carleton University where she was Director of Faculty Development and Major Gifts. From there she moved to Banff, Alberta as the Chief Development Officer at the Banff Centre developing a deeper understanding and expertise in fundraising for the arts.

As President of KEA Canada, Kathy has consulted in the hospital sector, municipal fundraising, universities and arts organizations on advancement restructuring, strategic and operational planning and review, and campaigns.

Catherine MacNeill, Senior Consultant

Catherine brings extensive experience in relationship management to EAi in the areas  of alumni relations, student recruitment and educational governance.

Catherine served as Executive Director of the Canadian Council for the Advancement of Education (CCAE). Prior to CCAE, Catherine served as the Director of Alumni Affairs at Queen’s University in Kingston, Ontario as well as manager of student recruitment for over 10 years.

Catherine has presented worldwide at CASE Europe, CASE Asia, CCAE and the Association of Registrars of Universities and Colleges of Canada. She serves on the Board of the Ontario Society for the Prevention of Cruelty to Animals. Catherine is also a  facilitator for the Leadership Development Services of the United Way of Canada for the Kingston area.

Catherine has a BA in Latin from Queen’s University.

Sheila J. Norris, Strategic Partner

Sheila works in the field of leadership and team development, and is focused on helping teams and individuals develop concrete, practical solutions to their problems, or to identify practical, realistic options for their challenges.

She provides an interesting resource to EAi in that she is able to assist with challenges that aren’t always about the content of the work. She has worked with advancement teams in the healthcare, arts and higher education sectors for more than 15 years, and has a deep understanding of the challenges –  internal and external – facing these teams.

She helps teams to improve their processes and their dynamics, and helps individuals to leverage their strengths as individual contributors and as part of a team. She also helps to set up effective teams and can assist with strategic planning and operational next steps.

Sheila has a BSc (Eng) and a MEd (Adult Education) from Queen’s.

Our Consulting Services

Survey Development. EAi’s social research team can help you develop your survey from the ground up. From question development and sequencing through to solicitation strategies, we will make sure you make the most of your data gathering exercise.

Data Analysis, Mining & Scoring. Our experienced research team can quickly go through your data to identify trends and insights, assist in sorting and displaying the information and even help to develop your own unique engagement scoring and tracking systems.

Program Analysis & Strategic Planning. We have helped many organizations understand their programs and with our experience in constituent relations, communications and  fundraising we can provide strategic advice on how to improve your results as well.

Contact us today to discuss how we can help you...

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A few of our satisfied clients...

  • McGill University
  • Queens University
  • Acadia University
  • George Brown College
  • Carleton University
  • University of Guelph
  • University of Waterloo
  • University of Prince Edward Island
  • Branksome Hall
  • The London School of Econonics and Political Science